Devices

Google Fit - How to Connect
To connect your Google Fit app to your WellRight app: 1. Download and open the WellRight Mobile app on your Android Device*. 2. Enter your account logi...
Thu, Mar 28, 2024 at 3:05 PM
What is Validic?
Validic is a third-party vendor. They are responsible for sharing participants' recorded fitness activity with our system, which in turn is applied to c...
Thu, Mar 18, 2021 at 1:18 PM
Which devices and apps are supported?
The supported devices and apps for integration within the WellRight platform are listed below.* Devices Fitbit Withings iHealth Polar Garmin Ap...
Thu, Mar 28, 2024 at 3:10 PM
Why is Samsung Health not listed within the Devices menu?
We understand that Samsung Health is amongst the most comprehensive wellness apps on the market. However, our fitness device vendor was unable to meet a co...
Thu, Mar 28, 2024 at 3:16 PM
How do I connect my fitness tracking device or app to my wellness profile?
To connect your fitness tracking device or app to your wellness profile, you must first authorize WellRight to access your device data by registering with o...
Thu, Mar 28, 2024 at 3:19 PM
Apple Health - How to Connect
To connect your Apple Health app to your WellRight account: 1. Download and open the WellRight app on your iOS device. 2. Enter your account login cred...
Tue, Jun 6, 2023 at 12:26 PM
Apple Health - Troubleshooting Steps
If you've connected Apple Health to your wellness account and your data is not syncing, please complete the following troubleshooting steps:  Open th...
Tue, Feb 7, 2023 at 8:47 AM
Apple Health - Missing or Sporadic Data
If you are experiencing missing or inconsistent Apple Health data syncing, your Historical Fetch feature needs to be re-enabled. This feature grabs historic...
Thu, Mar 28, 2024 at 3:26 PM
Apple Watch - Troubleshooting Steps
It is important to note that we do not sync directly to your device or to the Apple Fitness app. Apple Health stores captured data from your Apple Fitness a...
Thu, Mar 28, 2024 at 3:30 PM
Fitbit - How to Connect
From the Devices drop-down menu, select Fitbit. You will be redirected to the Fitbit site to enter your Fitbit account login credentials.  Fitbit will ...
Thu, Mar 28, 2024 at 3:33 PM