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Check ticket status
How do I join a challenge?
How do I track or submit activity for a challenge?
How do I check my challenge status?
How do I access the leaderboard for the challenge?
Is there a deadline for completing challenges in order to receive my incentive?
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Google Fit - How to Connect
What is Validic?
Which devices and apps are supported?
Why is Samsung Health not listed within the Devices menu?
How do I connect my fitness tracking device or app to my wellness profile?
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Who can participate in the program?
Am I required to participate in the wellness program hosted by WellRight?
Are my spouse and/or dependents required to participate?
Is there an age restriction to use the program(s)?
How does my information get into the WellRight system?
How do I change a response in the Health Assessment?
Where can I find my Health Assessment results?
How do I print my Health Assessment results?
How is my Health Age score determined?
Are my Health Assessment results shared with anyone?
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How long does it take to see my health screening results?
Where can I find the results of my health screening?
How are my health screening results added into my profile?
Which internet browsers are supported by WellRight?
How do I clear my web browser's cache, cookies, and history?
How do I access the wellness program on my iPad, tablet, or smartphone?
Why am I receiving a message that my connection is not private?
Privacy and Confidentiality
Will my employer have access to my personal health information (PHI)?
How is my information already in the system?
Should I share my Health Assessment results with anyone?
How can I deactivate my account?
Registration / Logging In
My organization is offering the wellness program to my spouse and/or dependents, how do they get access?
How do I remove a family member from my account?
Can my spouse participate using my account?
What if I cannot find my registration email?
How do I reset my password?
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How do I check my rewards balance?
Am I eligible for an incentive?
How to redeem a Gift Card?
What is the difference between earned points and available points?
Where is my reward? (eGift Card)
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How do I add my mobile number to receive Tracking Reminders?
How do I change my mobile number?
How do I turn on a challenge Tracking Reminder?
How do I turn off a challenge Tracking Reminder?
How do I unsubscribe from Tracking Reminders?
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What is a tracker?
How do I add a tracker?
How do I edit or delete a tracker entry?
What information will sync from my fitness device to the trackers?
What is University?
How do I earn points for completing University courses?
Can I change my email address?
How do I add a preferred email?
How can I remove my name from the challenge leaderboard?
How do I know which WellRight app version I am using?
How to connect a fitness app/device on your WellRight Android app
How to connect a fitness app/device on your WellRight iOS app
How do I add a challenge within the mobile app?
Where can I find my completed challenges on the mobile app?