Rewards

How do I check my rewards balance?
If your organization sets up rewards using a points system, you can check your balance by accessing the Summary Report. This can be found in the drop-down ...
Tue, May 23, 2023 at 1:21 PM
Am I eligible for an incentive?
If your organization is providing an incentive for participation in the wellness program, requirements depend on your organization. For more information on...
Tue, May 23, 2023 at 1:28 PM
How to redeem a Gift Card?
If your organization opted for eGift Cards, you can follow the steps below to redeem them. 1. Redeem an electronic gift card by hovering over the profil...
Wed, Apr 3, 2024 at 3:20 PM
What is the difference between earned points and available points?
If your organization sets up a rewards system using redeemable points, they will show in your Summary Report as Earned or Available points. Earned point...
Wed, Oct 9, 2024 at 12:52 PM
Where is my reward? (eGift Card)
If your program offers eGift Card rewards for completing challenges, you can cash these out in the Rewards Mall. Once redeemed, you will be sent a rewards e...
Wed, Oct 9, 2024 at 12:53 PM
Where is my reward? (Internal Incentive)
If your organization offers an internal reward (e.g., payroll bonus, medical premium, or HSA contribution) your internal team will be responsible for proces...
Tue, May 23, 2023 at 1:42 PM
I never got my rewards email, how can I resend it?
To resend your reward email with your digital claim code:   1. Log into your wellness account. 2. Hover your cursor over your profile icon, located in th...
Fri, Apr 15, 2022 at 11:42 AM
Program Completion - How to view your Success Plan
The Success Plan provides a clearer overview of the steps required to complete your program. To access your Success Plan, click on "View Success Plan&q...
Wed, Oct 30, 2024 at 1:22 PM
When does my Gift Card expire?
The expiration date of a gift card depends on the issuer. You can typically find the expiration date on the eGift card after it has been redeemed, as well a...
Mon, Dec 2, 2024 at 10:17 AM