How do I turn off a challenge Tracking Reminder?

Modified on Fri, Jan 2 at 9:13 AM

Tracking reminders can be turned off in a similar fashion to scheduling tracking reminders through the challenge details page or by sending a text response. Instructions for each option are as follows:


Turning off tracking reminders via the challenge details page:

  1. Click on the Reminders tab

  2. Toggle the status switch off to deactivate your text reminder for the challenge. The switch will gray out to easily distinguish the updated setting.

  3. Save your changes.


Turning off tracking reminders via text response:

  1. Simply text the challenge tracker name (all one word), enter a space, and type "OFF" to the same number you received your verification from. 
    1. For example, to turn on text tracking for the Soup Kitchen challenge, you would send "SOUPKITCHEN OFF"; tracking reminders are not case-sensitive. 
      • ** if you do not specify the challenge all text reminders will be turned off**
  2. You will receive a confirmation text response indicating your reminder has been turned off.

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