Why did I stop receiving Tracking Reminders?

Modified on Fri, Jan 2 at 9:14 AM

If you’ve stopped receiving text reminders, you most likely did not respond to the last three consecutive reminders, which will cause reminders for that specific challenge tracker to be automatically deactivated. 


If you’ve scheduled multiple reminders, the system will continue to wait for your response to the first scheduled reminder before sending the next scheduled reminder. 


To resolve this, simply turn your reminders back on.

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