Devices

Where can I get additional assistance for my fitness device or app account?
If you experience difficulty with your fitness device or app account, please contact the vendor directly via the contact info provided below:  Compatibl...
Mon, May 19, 2025 at 9:50 AM
Apple Health- Where's my data?
Apple Health is strictly a mobile application and does not offer a desktop or web browser presence. Therefore, Apple Health can only sync data through the W...
Fri, Jan 2, 2026 at 8:50 AM
What is Health Connect?
As the name implies, Health Connect is a new Android app that acts as a central hub and allows you to share fitness information with multiple applications. ...
Thu, May 22, 2025 at 2:26 PM
How to Sync Health Connect Data?
Connect to WellRight: 1. First connect your preferred app or fitness device to Health Connect. 2. On your device, open Health Connect. 3. Tap Get Star...
Mon, May 19, 2025 at 9:41 AM
How do I sync Samsung Health data?
Samsung Health data can be synced to WellRight using the new Android app, Health Connect.  In Samsung Health, ‘Sync with Samsung Cloud’ must be on to sy...
Mon, May 19, 2025 at 9:41 AM
How do I connect my fitness tracking device or app to my wellness profile?
To connect your fitness tracking device or app to your wellness profile, you must first authorize WellRight to access your device data by registering with o...
Fri, Jan 2, 2026 at 8:35 AM
Apple Health - How to Connect
To connect your Apple Health app to your WellRight account via the mobile app: 1. Download and open the WellRight app on your iOS device. 2. Enter your...
Fri, Jan 2, 2026 at 8:38 AM
Apple Health - Troubleshooting Steps
If you've connected Apple Health to your wellness account and your data is not syncing, please complete the following troubleshooting steps:  Open t...
Fri, Jan 2, 2026 at 8:40 AM
Apple Health - Missing or Sporadic Data
If you are experiencing missing or inconsistent Apple Health data syncing, your Historical Fetch feature needs to be re-enabled. This feature grabs historic...
Fri, Jan 2, 2026 at 8:42 AM
Fitness Device/App - Troubleshooting (excluding Apple Health)
If your fitness device/app data is not syncing to your WellRight account, please complete the following troubleshooting steps to restore the connection.  ...
Fri, Jan 2, 2026 at 8:49 AM